>>> you are right of course. But if you lose your order because of you, you will be fired and they will also be right. Because your job is not to teach the employer literacy, but to accept orders. And to help the customer to formulate what he needs, because they never, shit, do not know what they need!

Here is exactly. Ancient technical dialects, miraculously preserved in deaf villages, gradually replace the normal technical language, taught in PTU for decades, but unfortunately, times are different. We have the same story in the sale of auto parts. Sometimes you want to leave the car mechanic right behind the shelf, who does not know that the shells in the planetary transmission are not external and internal, but solar and coronal, but you have to force yourself.