Hello to everyone. I read posts here as people argue with vendors of equipment trying to return the blood for a low-quality product and remembered the story on the other side of the barricades. The letters were unexpectedly many. A few years ago I worked in a regional network of digital supermarkets. Service engineer on paper, but in fact accepted the goods for repair and sent them to certified offices. As one comrade handed over a planch of the Chinese company. He left contact details, address, phone and phone of his wife. I with a clear conscience sent the patient off on Saturday and forgot. He was repaired quite quickly, and he came back to me. I joyfully ran to call the client, and there would not be this post if not but. Both phones were disconnected from the network. Time allowed me to wait, so I hit. I tried it a few days later and the result was the same. As a result of the ten days before the end of the 45 days I went to the boss, and he sent a letter to the client. It would seem all, but it wasn’t here. The letter returned with a sign that there was no such thing. The address of the client always filled in the questionnaire by hand. It would seem clear, but suddenly for 45 days, I accidentally called his wife and told her by phone that the tablet was ready and needed to be picked up. She gladly said that today will and turned off the phone. No one came. In fact, for another six months, we constantly called on all the numbers once a week. Both were inaccessible. But six months later, the customer appeared in the store and raised an or. No, he raised the OR about the fact that the store has delayed the repair period, and now he must return the money for the equipment, for morality, for simple equipment in 100 days with more than a percentage per day. Roughly speaking, he wanted to get from us 3-4 times more money than he spent on the tablet. But whether he was either stupid or decided to roll on the ball, I don’t know I think the first. They didn’t even need lawyers. We were able to explain through the whole or to this dude that: 1. He himself indicated the wrong address, because there is a questionnaire with his signature. 2nd We were able to call in the specified time, there is a recording of his phone conversation with his wife. Three For the storage of his tablet he owes us 1% per day after 45 days, which is also stated in the repair documents. Days passed over 100, but as it happens with inadequate it did not convince him and he drove away threatening to go to court. The ship we waited for about a year, until the liquidation of the trade network. Morality is simple. Neher exit if wrong, because they could just go to the world giving the tablet. This did not arrange him, so neither money nor a plan he saw.