I was finally called by the bank’s security service yesterday.
So many posts I read, how picabushners send, mock them, and so on.! to
I was bored because of my current position. I decided to talk to them.
The call:
The fraudster (M): Hello, this is the security service of your bank! My name is Edik. Is it MikeG? From your map was made a translation to the Russian Federation. Do you confirm the translation?
I’m... scary... No! I did not do that translation.
M: I record the information. So, it’s fraudsters trying to steal your money. Cancel the translation?
I: Of course we cancelled it! How is it? What to do now?
Don’t worry, the translation has been cancelled. We will set up your protection so that this will not happen again. Now you will receive an SMS from the number 900, there will be a verification code.
SMS is coming
I: Yes it has arrived!
M is great! Phone number checked, now tell me, did you give someone your card number?
I: No of course!
M: I record the information. You may have a virus on your phone. Now we can cure it with an antivirus program. Go to the Play Market and enter the word "support" in the search. The first app that appears in the list must be installed. It is called TeamViewer Quick Support.
I am Taak. I entered “support”, what should I choose?
M: The first line.
I: The first one?
M: Yes, the first, TeamViewer Quick Support.
I: And it’s not written that it’s from Sberbank. Why is?
M: This is a common program for all banks, put it!
I: I am setting up.
It takes 2-3 minutes *
Q: Is it established?
I: Something didn’t work right away, now the installation has begun.
M: Okay, I am waiting for you.
It takes another 2-3 minutes.
I: It has been established!
M: I record the information. Go to Annex. What do you see there?
I: Yeah... whoever knew what I should see, I didn’t put Timweaver on myself. I see this program.
Q: What do you see on the screen?
I am the program. I do not understand the question.
Q: Do you see the Setup or Setup bar there?
I: Wait, right now...
In a minute *
I : Yes! I found!
M: Go to the settings, scroll to the right, see the ID and numbers below it?
I : Yes!
M is great! I record the information. Dict the numbers.
I said: Yes shit! How many numbers are there in the idishnik? Screenshot by Google* Record 714 141 134
M: I record the information. 714 141 134. is right?
I : almost. 714 141 137.
M: I record the information.
After that, they tried several times to connect this idishnik to my phone. Asked to enter the settings again, repeat ID. Then asked to reinstall TimViewer, again history with ID.
Somewhere in the fifteenth minute of the conversation, the guy began to get nervous.
I asked how much money was on the card. My answer was that there were 139 500 rubles that calmed him down.
When TimVier failed, he asked me to dictate the "robot system" card number, its expiration date and CVV.
I "seek" a map for 5 minutes, periodically negotiating with Edick.
It includes a “robotized system”, which with a crying voice says very loudly that it is activated (in the background you can hear conversations of Edik’s colleagues on the camera).
A quick googling gives the screen of the Sber map, I dictate the number.
M: Great, did you say everything to the robotic system?
I: It seems to be.
M: Now the technical department will send you a SMS, you will need to name the code from there.
It takes a few minutes *
I: Why so long?
M: It’s outside of my competence, we’ll wait.
I am OK.
SMS: It does not come
M: According to the technical department, you should have received a message. has arrived?
I : No. Nothing came.
M: I’ll send you one more now.
In two minutes *
M: Has it come now?
I : No. Why is everything so difficult?
M: Let’s check the card number and other data. Do not tell me anything. Only a robotic system.
Repeat everything
There were several more attempts to write off money from "my card", but no SMS came.
Then he said that maybe during the conversation I don’t get a SMS or maybe I got a message in the app. I left the phone and called back in a minute.
Then he asked me to reboot the phone, maybe it was rubbing.
At the 47th minute, the guy gave up, dropped the phone and did not call again.
I hope that because of my boredom they managed to deceive at least one person less that day.