History of helpdesk.
The User:
In 1C suddenly the letters different "run". Restarted the PC, could not enter the password, it was not entered. I changed the keyboard. It has logged. I pressed on and there was something running.

The Administrator:
I found that a module from the wireless keyboard of Microsoft was connected to the computer, although the user had a wireless keyboard and mouse, found a wireless keyboard of Microsoft in the closet next to the top of the legs, the transmitter was turned off, different letters stopped running.