10 days ago, I called the online store and asked to issue a bill on the monitor, rushed terribly, but waited 2 hours and then left for business. On the same day, in the evening, I went to another store and took the account and after 2 days already sat behind a new monitor. And here yesterday comes the account from that online store, when I have a week with a new monitor. I see in the letter with the signature: Turtle Svetlana, Sales Manager.