Bank Trust, online chat on site

You are:
Good day!
I made a contribution in Moscow in March 2014. Since then, I have changed my name, now I am in the city of Nagan. How should I notify the bank about the change of personal data?

The Hope:
Good day!

The Hope:
You need to write an application for data change in the office.

You are:
Where is the closest office to me?

The Hope:
Which metro station is closest to you?

You are:
I am now in the city of Nagan.

The Hope:
What is the nearest city to you?

You are:
I am not in the forest.
I am in town