I work in a large electronics store in Moscow, one of the responsibilities is the settlement of conflict situations (k) client - (m) store, which in one day can accumulate on a weighty post. Well, actually a few examples:



Q: I want to return 6 (six TVs, Carl!)

Q: What is the reason for the return? The marriage? When was the goods purchased?

Q: December 24, 2014, no, they’re all right, I didn’t even open them!

M: Em... Today is June 27, the exchange-return period is 14 days from the date of purchase.

Q: I just waited for prices to rise again to sell them on avito, but that didn’t happen.

M: Thank you for your honesty, but I can’t help you.

K: I knew that you would only divorce people and earn money (the monologue did not end on this, but he would not go through censorship because of 50% of its content)

Tagged: face palm



The second case.

Q: I have a situation, give me a laptop, here’s a check.

M: You have already picked up the equipment, there is a corresponding mark in the check.

Q: I was stolen from my car at the exit of the shopping center!

M: You need to call the police, not us.

Q: You have to have a rule, as in McDonald’s, if you throw away food, you get a new one!

M: "Trying to realize what is happening, stupor" No, unfortunately not!

Tag: censored