The patient :

And the aunt-in-law reluctantly translates the papers, saying until she overcomes, the neurologist will not call me.

If you die right in the reception room, then she will be almost nothing, but if she does not give the report on time, she will get an excuse. And, yes, an additional person for, as you say, "translation of papers" is not provided in the scheduled schedule. Medical workers say that if the sick were not treated, the reports would be delivered on time. And everyone, from the sanitary to the chief physician, understands perfectly that no one reads these reports. Hostages of the system.