Calls the subscriber, says the internet does not work. Extremely dissatisfied, quarrels and hamit.
The manager clarifies his data, it turns out that it is simply not our subscriber in principle.
Who is your operator?
I do not know
On what tariff plan are you sitting?
I do not know
Why are you calling us?
I always call you and you help me.

Now we are in some confusion - whether to insert the lily to technical support.