and falling:

Strange you... Take paper, pen and write it down. "Thank you, I am not interested" and all. Yes, they are poor-unfortunate – the work is hard, nervous, and they pay a penny. And yes, if call centers don’t, it will be worse for you personally. Do you think who’s advising you to restart your router when you’re on the internet? "First line technical support" - the same employees of independent call centers working on customer scripts. Technical specialists are translated only if the case really deserves it (and you are not blatant, but specifically describe what to do and why you need a technician). There would not have been this "first line", still hanging on the phone for half an hour, while the specialist is trying to deal with another drunken dumb customer.

Milko, when I have a router really dumb, I personally call a large city company that provides me with the internet, it is quite able to maintain its technical support, and not use the dumb poppy who has learned 3 questions on the phone. Well, you should come to the master to check the plastic windows, the medical center immediately sign up to us if you have problems with the back and the up-company "notify me when you have a water meter, I need to write it on your card"not only the slightest kindness, but also the usual politeness not deserved.