There was no call center at my previous job. Although it would be better for a couple of employees to be removed from the main duties and put on the phones than to suffer foolishness, as the precious bosses eventually came up with: everyone gave out lists with phones and addresses of the target audience and a bonus to the main duties (worth to say that with any advertising NIKAK not related) ordered to call. They called, asked, the type, if someone does not need the services of our organization, dictated phones in case someone suddenly turned. Happy end? FIG is there! The headquarters decided that it was necessary to call again every month - suddenly it was not necessary for a person, and here it was necessary.
I, fucking, introvert, I strange people to call in general stress, although, seemingly, nobody hammered. Although it was expected - the target audience is full of elderly women, for whom such suffering is equated to fraud.
You know, customers are too few. Prices changed, preferential services became less, the right to benefits became less people even among pensioners, and the norms of the number of services at the same time raised - and the holy confidence that employees who are not convincing enough in the role of telephone messengers are to blame for the shortage of customers.