Working at a local internet provider, I received a letter:
In connection with the shutdown of the Internet in the period from 13 to 14 August, and considering that it happened on weekends, when my loved one instead of sitting in social networks and harvesting crops from his virtual farm, almost two days with inexhaustible energy carried my brains, I ask you to credit back to my account unfairly held funds for two days and at your discretion a little more to compensate for the moral damage suffered!
With respect, XXX