The company is a state-owned airline "Russia". little of that. That the ticket costs 6000 rubles (and that’s about $260), for example from Sydney to Melbourne (the same distance) the ticket costs 100!! With an unparalleled level of service, not in your favor.
We drove a day from Australia, and everything was okay, when landing in Domodedovo, your goats managed to damage the bag in 20 minutes and break a bottle of olive oil (which flew 17!!! The clock). You have caused material damage to your bag. They took money for overweight (and a broken bottle weighs just a kilogram), and ruined the mood. You are simply not worthy to be called an airline, especially the state!!! to