Client: My keyboard no longer works!
Helpdesk: Are you sure it is connected to your computer?
Client: No, I can't get to the back wall to see
Helpdesk: Take the keyboard in your hands and take 10 steps from the desk :)))
Client : OK
Helpdesk: Do you still have the keyboard in your hands?
Client: Yes
Helpdesk: This means the keyboard is not connected :) Do you have a second keyboard somewhere else?
Yes, there’s another one on the table. Oh, this just works!