Client call to specialist:
Q: Set up a program.
C: Which one?
K: I don’t know...
Q: What kind of program?
K: I do not know.
Q: What do you want to do with her?
Q: To be able to do something with photos.
Q: What to do with the photo?
Q: You are an expert, you see!
Q: There are hundreds of programs for working with photos what specifically do you want from the program?
Q: My wife heard from a friend that you can take pictures from the phone and what to do with them!