Discuss how to present yourself in technical support
Kira Plosskaya: How to talk to the telephone? “Good morning, Kira, hello” and the user in response “I am not Kira, I am Sergei....”
Alexander Khristoforov: Well then you need to hire a man with the name of Kozlov in the dispatcher
Alexander Khristoforov: “I listen to you, Kozlov”
Kira Plosskaya: Oh, and I will say, “I listen to you, Plosskaya,” and the girl at the end of the wire, “I am not flat!!!He cries and throws the phone.