There are trolls in the bank. At the head of the boss.
They go down to the first floor of the office, start clinging to the consultant with some stupid questions. Like ordinary customers.
He does not know the answer, says, I will clarify now, calls the technical support.
The call is translated to the mobile to these jokers, they make round eyes. Then the round eyes make the consultant, they crack.

Then make a claim, yes.