Well, screenshots in word can be easily explained in principle...

here sits a aunt-bush and does not know that there is a painting and scissors, photoshop or other serious graphic editor she has by definition on the comp is not.
And here’s her task – to send something somewhere straight "as on the screen"...
She calls the local iTishnik and asks how to take a picture of the screen, and just to get rid of it, he tells her - press the screen and put it somewhere...
Where to put? Aunt begins to pick up the tracks she is familiar with... well, of course not in 1C... but where? Maybe in Ward? and bingo!! to