I have worked in the bank for more than five years, a lot of interesting stories happened during this time. For example, one day I go to the ATM area, a 30-year-old woman asks for help. Almost crying says that the card was blocked by the bank, and there are the last 300 rubles, they cannot be removed, the cards are no longer, there is no cash. The card is not our bank. I advise to call the call center of her bank, but she does not remember her code word, there can help nothing. Even her passport was forgotten at home, will not be accepted without it in her bank. The situation is unpleasant, and we cannot help the non-client of our bank here. And she stands, tears roll, does not know how to get home in the area now to get to children, acquaintances or relatives in Moscow, help no one. I have about 400 rubles in my back pocket. I was lying down, I wanted to go to the store for a break, I think it is better to help a person, I will not be missing. She had such eyes when I put out the money, I couldn’t believe. She asked for my phone number to write to me and left. I thought I forgot about this case, and didn't even hope for any money back, I just wanted to help the person. Colleagues told me, well you give, do anything, will not return! A week later, a SMS comes with a reimbursement of 500 rubles of the balance of the phone and a message "Thank you huge from the heart! It helped me in a difficult moment.) It was unexpected and pleasant, and then you begin to believe in the responsiveness of people.