He came to Sberbank to put money on the card, inserted a new 2000 ruble banknote into the ATM. The bank does not accept.

I called a girl consultant. She said to try to insert the note on the other side. He does not accept. Then she asked to look at the bill, because she didn’t see it alive. Then she said that it was better to exchange it at the Sberbank. No change without a passport. I have no passport. They said, maybe sell to somebody in the crowd of customers. No one needs those 2,000 rubles. Even to change. The woman came out and said go to the dining room next to there change. I went exchanged.

In addition, you need ATMs - put the dining rooms directly in the Sberbank building.