Dear admines, odmines and enikeyshisks.
I have a free advice for you:
Do not matte your users and do not look at them as Zeus of the Olympus.
After all, the more hands grow out of your ass, the thicker the layer of oil on your piece of bread.
The dumber the user, the more useful it is to you personally. Where would you beat now if every housewife could raise the server on the niches while the borst is cooking.
With respect to your educated colleague.

(This will also apply to people of other special professions, electricians, sanitary technicians, etc.)