"After arriving in Sheremetyevo 20 minutes before departure, I was going to calmly hand over my bags and take a duty-free walk. And I was told that the registration was completed and did not get on the plane. As a result, I was sent the next day, and the entire day of paid stay in Amsterdam disappeared. I think my delay was the result of your manager’s uncertainty. When she asked to come 2.5 hours before departure, I decided it was a normal female reinsurance. I’m sure a real professional would convince me. Therefore, I demand the return of the value of the day lost due to the low qualification of your company’s managers.”