My parents had problems with the internet. The provider is a large company that provides mobile communications services + home internet. As usual, calling a master for repair is quite difficult. I suffered a long time, I called them. I wrote in chats. What I knew was the problem – the wire that goes from the roof to the window was just damaged and the internet collapsed from the wind. Replacing the cable is difficult. Usually it all ends "extend the cable, insert the cable, goodbye". In general, there was an adequate manager in this company, who applied for the replacement of the cable. It is time to call the phone:
Technician: Good morning This is your provider. Check the internet, we did it all.
I: How did you do it? I asked to change the cable, but you didn’t even come in.
Technician: We changed a piece of cable on the roof
I: Is it on my roof?
Technician: Please check the internet
I: Okay, the cable is inserted – it doesn’t work.
Technician: How does it not work? What entrance are you in? We will come
I: the second
The Technician :? What is the street?
I: Lenin
Technician: Well, the city of Kharkov, right?
I: Yes no, the city of Zaporozhye. Should I try to plug the cable again?
Technician: Yes no, I am sorry. I call the managers.
So here. Now I understand why the internet has worked so badly. Switch stands in Kharkov, and subscribes to Zaporizhia :)