I am a marketing student. The situation is this: I wander through the sites, in search of info for tickets, I stumble upon some random site (higher hz, what is there and how) and I here by default comes out a chat window, in the spirit, our operator will help you and bla-bla-bla. In fact, this is what a mini-dialogue has been done.)

XXX is Hi! Interested in our services? I can advise. Sometimes it’s quicker to talk than to find the answer on the page :)
You are a robot, Sergey.
XXX: No regrets
YYYYYYYYYYY The first website when everything works as planned (cool)

P.S And you know, immediately even wanted to order something and in general, see what the site is about)