In general, I came to the post office to send a package 10 minutes before closing (closing at 20:00), took a ticket, a new ticket as you understand after closing was not given, but the old was still served. So here’s my turn (at 20:02 approximately), while I was looking and going (well 10-20 seconds) to the right window, some grandmother told the operator that it was her voucher (why he didn’t check, I don’t know) and that she needed to get rather than send and she just got wrong at the terminal outstanding voucher. And here I come and say that this is actually a talon. The grandmother was silent, but she didn’t look at me, as if I had stolen something from her. What was she hoping for?