The first job (the very beginning of zero), communication with a customer from another city by phone in the conditions of then-analog ATS - a problem. I am delighted to find that it is possible to correspond with him by e-mail (which at the same time solves the issue of time zones difference). And colleagues, it should be, it could be!
The last job at the moment. 15 years later. A representative of the contractor company is an uncle, but has a very fig diction, when trying to understand what he wants from you, the head acquires a square shape. It turns out that when communicating by email, this problem is removed. Friends, you can do that too, right? Forgot, it turns out that mail is not just for the purpose of collecting alerts from forums.