I work in a small but very proud company – an internet provider of a small town. Usually I curl in the iron, but sometimes by the old memory I sit behind the phone, answer calls from customers. Various inadequates are enough, the more pleasant are the rare conversations with homo rationalus. One of them was a comrade from the apartment. Customer is me, I am me.
I: Good morning! Technical support of the “Rog and Copy”!
Q: Hi, I haven’t had internet since yesterday.
I: The node in your home is working. Please check the cable in your apartment.
K: Okay I understand. (He puts the phone)
In a few minutes he calls back.
Q: I found where the cable broke. If I turn my hands on the cable, will the internet work?
I: In theory, if you turn it all right, then yes.
K: Okay I understand.
I call back in a few days.
The internet is gone again.
Q: Where is the cable?
A: At the corner of the house.
I: Where is it?
It turned out that the cable was brought into his apartment from the street around the house, and the corner of the house was overturned by a screw. The apartment, for a second, on the 3rd floor.
I: That is, you got out of the window, reached the corner of the house and turned the cable there? ! to
K is yes. I just didn’t want to stress your guys.
I am sending a brigade to you urgently. And you sit and wait, and do not sit there.
K: Okay, I would have done it myself.
I: We are coming!
The boys managed until he used himself again.