At the previous place of work was issued by the organization VTB24 card. Since the job changed and I no longer need this map, I decided to close it. It turned out that there was still money in the amount of 76, 16 rubles. A little bit, but still. And here it is shit! I am the employee of the bank.

C - You have 76, 16 rubles on the card. You can remove them, but in ten working days (that is, in two weeks! You can donate to the development fund of the bank right now and immediately close the card.

What is the reason for the ten working days? ! to

C - This is the procedure for receiving the balance of funds when the card is closed.

I - Okay, so let's take the money out of the box first, and then we'll close it.

C - You will get a higher percentage, you have a small amount.

I am not true.

And I went to the box, took out my 76, 16 without any commissions there and immediately closed the card. What are they paid for?