How I am bombarded! I was delivered from the United States, by ocean, for 2 months - first with a junk barge by ocean, then by a truck through half-Europe. I came to Moscow. Day of silence, two, three - on the 10th day the back number "for yesterday" appears information that the parcel has not been received by the recipient (although it has not even reached the department) and is sent back. I see - today the package lies on the sorting at the Kazan station in Moscow. I went to the post office - "We do not know anything, we did not come, go to the central office." I go there - there "we have no information about your shipment at all, go to the department where you ordered." The circle closed. I call the hotline - "oh, all the information only in the departments, all the complaints there in writing, we are generally useless shit." I call the sorting company - I explain that the package lies, I have to go 7 km before you, and if you do not give out - then the package will circle the globe for a moment. There they say to me, "Everything is predetermined, nothing to do, no, we cannot stop the shipments, everything is ruined and inevitable." I go back to my office. Suddenly I am so told that it turns out that "the index was incorrectly entered." I ask the seller to send the shipping data, drop - we look together with the employees - the index is correct on the packaging, everything is OK. Everyone breeds their hands - "well, type, everything is okay, but fuck the horse, nothing can be changed, you can only leave a written complaint." Well, what to do, I leave a complaint, attach the data from the seller, assure the head of OPS.



The parcel goes back through all of Europe on a freight car, loads on a barge, again a month and a half sails to the U.S. across the ocean, there goes to the desired city, the seller comes to the office, taking on the phone receives the box and immediately sends it back, not unpacking, removing only excess papers. The package goes by truck to the coast, loads on the already favorite barge, another month and a half, Germany, the Czech Republic, Poland, Belarus, and here's the shit - and I calmly get it in the department! All the same box that was sent the first time, with the same address! Is that shit to call it?



And the complaint? And what the complaint, 45 days later the letter came - "we are very sad that you do not like our services, but you are a fool, the address was entered incorrectly, we wish you not to be such a fool in the trail. once.” They did not even read the complaint, apparently the text of the response is automatically generated because of the package specified to the track on the last day of the response deadline.