Ohhhhhhhhhhhhhhhhhhhhhhhhh
The customer wants to see the standard insurance contract, asks to send it electronically. I don’t have it, I go to the head of the department. The boss makes a surprised face and grit that in his memory no one has ever asked him, now he grows at his house. He doesn’t find, instructs me to call the service department, search there.
I call there, explain the situation, I am redirected to the control department. I already badly call the control department, I urgently want to see in my mail such an agreement in electronic form. The control department officer loves me to look for it now.
I wait. I wait half an hour. And the client has been waiting for more than an hour, I am angry, he probably too. Finally, an employee of the control department calls me and says the following: "I did not find myself, now your question will be dealt with by an employee of the business department." I waited another half hour. Finally, this dumb man calls me. He asks, “Do you need this contract in electronic form? I’ll send you to the mail.”
It sends 5 sheets in jeep format. I call back, I ask why in this format?
The dealer’s response kills: “You asked for it electronically. We printed from WORD (!!!!!) The document, then placed in the scanner, through the digital photography master scanned to you and sent.