According to the brother about the communication with the customs officer of the country of temporary residence (Britain) after the unexpected change of the passport (the previous one was stolen). The passport number in the system of another + new hairstyle + fingerprint reader is not working correctly. In the end, it looks like a random person is trying to take on someone else’s identity. They call the chief of the customs service, his deputy, guards and some other knots. They check everything for a long time and ask again the question of where the previous passport went. The brother gives a paper from the police that he was stolen. Customs officers read it for a long time, study it in every way, then, changing the expression of the face, with sadness stretch the paper and the passport back: "We are very sorry for your loss, please do not worry too much, we will do our best." He passes by, hiding his passport. Upon arrival, he noticed that he accidentally gave the customs officers the wrong certificate from the police. Instead of a stolen passport - a statement about a stolen bicycle... (MV)