Pearls of Rostelecom:
Domestic Internet is missing. Everything is connected, the lights are flashing. But there is no internet. Call the Technical Support:
[Explanation of circumstances and attempts to overload the modem]
I: Well, I still don’t have the internet. What to do?
A: Wait for me.
[10 minutes later]
A: I found out everything! You have 1756 rubles on your account, and the internet does not work because we forgot to write off your money!