Everyone has either pets or a special attitude towards pets.
So here - in the days of conversation with the Customer, I learn from him impressions about the work of our brigades. I have no time to react and comment, as the Customer is overwhelmed with emotions:
"Aha! Everything is well! I am pleased! Very well!! Everything was done! Everything is clear! A cat fell from the balcony. From the ninth floor! The neighbor’s cat. I went on the window - by habit - and yours pulled him into the film - well, he went! And I went!... And thank God! I was afraid that he would eat my turtle!