call center
The active persons:
M - Manager of the Center
K is client.
......
Hello, the company is like that, Irina.
Q: We bought the program from you a week ago.
Congratulations on a successful purchase.
K: So your program slides and doesn’t work.
M: This is not our program.
K: And who is it?
M is yours! You bought it!
Q: What should I do with this purchase?
Q: Do you want me to switch you to the director, and you solve all the issues with him?
K: of course
Sorry, but the manager is currently busy. We can send you a specialist.
K is of course. What time to wait for him?
M: Sorry, but all the specialists are busy in the next 3 weeks. Put you in line?
K: Girl, I have to work. I can’t wait three weeks.
M: My name is Irina.
Irina, what should I do?
m: You can still buy the program: Then you will get a specialist within three days.
Q: And what will I do with two identical programs?
Work twice as much!
K is B;
M is Irina. I-R-I-A
K: (I put on the phone)