The girl has the habit of writing letters in the upper register... correspondence:
Greetings to you! I have a problem < a long description of the problem>. Please decide urgently.
Sorry, I do not write a letter in the Verkhnem registre. Reading is not easy.
Why Why? I feel more comfortable writing. How soon will you solve my problem?
- Ponimaete, 4to 4itat' dlinnij text, napisannij v verhnem registre ne udobno.
Okay well...